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Who We Are

Designed Comfort LLC is a family owned and operated residential/commercial HVAC contractor. We are based in Hampton, VA and have been providing HVAC service for over 30 years. We are committed to giving each customer the best service possible at a fair market price. We strive to live and work with the highest standard of honesty and integrity, never leave a customer unhappy with our services, and only perform the services that are required to meet each customer’s needs. Design Comfort LLC carries a prestigious rating with the Better Business Bureau based on our dedication to our customers and their satisfaction.

We are committed to: “Meeting your HVAC needs with Integrity”

 

Our Core Values

  • Live and work with the highest level of Integrity.
  • Be fair and honest in all we do.
  • Treat our customers and their property with the highest level of respect.
  • Set good examples for all who see us, those who don’t and those who will come behind us.
  • Do what we say we will do. Follow through and complete each task.
  • Never compromise our core values.
  • Be who we are, whether in private or public. No masks.
  • Give the customers more than they expect. Under-promise, Over Deliver.
  • Highly value our customers.
  • Always be willing to go the extra mile.
  • Never sell. Meet our customers needs.
  • Set the highest expectations for ourselves, don’t require others to set them for us.

Employee Characteristics Required

  • Honesty – No thoughts of taking from others. No thoughts of lying to others, customers, vendors, employers.
  • Integrity – Do what’s right all the time, even when no one is watching.
  • Trustworthy – Accept the responsibilities given to you as an employee and strive to fulfill them every day.
  • Hard-worker – Does not need anyone watching them to assure the work gets done.
  • Sense of Ownership – In all your actions and what you do on a minute by minute basis. They are your actions, own them.
  • Teachable Personality – Willing to admit you don’t know everything. Willing to accept advice, instruction from others no matter who that person or their experience level is.
  • Humility – Willing to submit to any and all authority over you.